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The instructions below will help you through the process of installing a UPS Thermal Printer.

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This document contains:

Before Installing the UPS Thermal Printer

UPS.com supports printing to several makes and models of thermal printers. To make sure you are using a compliant printer, please select the link below.

For Windows® users (without Google Chrome): The following steps should be followed when setting up your thermal label printer for printing labels for UPS Internet or CampusShip shipping from a Windows PC:

  1. Download and install the UPS thermal printer drivers
  2. Enable the UPS Printer Applet
  3. Set your browser's pop-up blocker to accept pop-up windows from ups.com. UPS Internet Shipping and CampusShip use pop-up windows to display labels for printing

For Mac® users or Windows Google Chrome users: The following steps should be followed when setting-up your thermal label printer for printing labels for UPS Internet or CampusShip shipping from a Mac:

  1. Install your thermal printer.
  2. Enable the UPS Printer Applet.
  3. Set your browser's pop-up blocker to accept pop-up windows from ups.com. UPS Internet Shipping and CampusShip use pop-up windows to display labels for printing.
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Installing the UPS Thermal Printer Driver with Windows

If using a Windows® operating system without the Google Chrome browser, to print with an Eltron or Zebra thermal printer you must install the drivers provided below; the driver provided with your printer will not work with UPS Internet Shipping or CampusShip. If you are using a different thermal printer, use the drivers that came with your printer and do not install the UPS Thermal Printer Drivers.

Note: Do not plug your printer into the computer until instructed to do so below.

The following instructions will help you download and install the UPS Thermal Printer drivers to your selected directory.

  • Turn off the printer.
  • Select the Download the UPS Thermal Printer Drivers link below.
  • You may see one or more of the following windows based on your operating system and security settings; take the action listed for each window:
WindowAction
File Download - Security Warning (typically with Run, Save, and Cancel buttons)Select Run
Unknown Publisher Security Warning, 'Are you sure you want to run this software?'Select Run
  • Select Unzip to extract the files. Once files are extracted, select the appropriate buttons to close the window.
  • Right-click the Start menu and choose Explore or Open Windows Explorer, then navigate to C:Drivers UPS_5_1_7_certified_w10 and double-click the file setup.exe to start the Installation Utility
  • You may see one or more of the following windows based on your operating system and security settings; take the action listed for each window:
WindowAction
User AccountSelect Yes
Zebra Printer Driver InstallationSelect Install Zebra Printer
  • You will be prompted to choose your printer model from a list.
  • Click Next after choosing your printer model.
  • You may see one or more of the following windows based on your operating system and security settings; take the action listed for each window:
WindowAction
Choose printer port

Select your port and click Next or Finish

Note: Zebra ZP 450 printers are supplied with a USB printer cable, so you should choose an available USB port, for example USB001 if it is available

Confirm Printer NameDo not change name; click Next
Printer Driver FoundChoose Update the driver and click Next
Windows SecurityChoose Install this driver software anyway
Program Compatibility AssistantChoose This program installed correctly
  • Connect the printer to your computer and turn on the printer power; wait for the green light to turn on indicating the printer is ready.
  • The thermal printer is now installed; set up your thermal printer using the instructions in the printer guide.
  • If the Found New Hardware wizard appears; click Cancel and do not install the software.
  • See below for instructions to use the UPS Printer Applet.
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Download the UPS Thermal Printer Driver

Download Tool
File NameFile FormatFile SizeDownload
Zebra
File Format:
File Size:11.3MB
Download:
11.3MB
Bixolon for Windows
File Format:
File Size:8MB
Download:
8MB
Bixolon for Mac
File Format:
File Size:3.6MB
Download:
3.6MB
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Installing your Thermal Printer on a Mac

The UPS Thermal printer applet supports printing to a thermal printer from your Mac if it meets the following requirements:

MAC Thermal Printer Installation

  • Connect your Thermal Printer to your MAC using the USB cable
    • Turn on the Thermal Printer so the light on top is a steady green
  • Download the UPS Thermal Printer Installation package from this link
  • Double click the UPS Thermal Printing-3.0.0.dmg package
    • Drag the UPS Thermal Printing.app into the Applications folder
  • Open the Launch Pad and click the UPS Thermal Printing.app to run the application

It is possible the application will be require MAC security settings to be updated if the application is rejected. In order to resolve this issue:

  • Open System Preferences
  • Open Security & Privacy
    • Select the General tab
    • At the bottom, the blocked application will appear
    • Select ‘Anywhere’
  • At the prompts, click Approve, Allow, or Run

It is possible the CUPS MAC printer setup interface may not load. In order to load the interface manually, open any browser and type localhost:631 in the address bar:

  • The default browser will open with the MAC CUPS Printer Install interface
    • Review the installed printers
    • Click the Administration tab
    • Click the Add Printer button
    • Select your thermal printer from the 'Local Printers' section
    • Click the Continue button
    • Remove any pre-populated content, and complete the fields.
    • Enter Printer “Name”
      • Example “ZP450”
    • Enter Description
      • Example “Thermal Printer”
    • Enter Location
      • Example “Office, Mac1”
      • Document location name for future reference.
    • Click Continue again on the next screen
    • Click the Select Another Make/Manufacturer button
    • Continue to the next step
    • Select Raw as the 'Make'
    • Click Continue
    • Select Raw Queue(en) as the 'Model'
    • Click Add Printer
    • Select Set Default Options
    • System should display 'the printer default options have been set successfully'
    • Next, follow the instructions below to add Class

Instructions for adding Class

  • Click the Administration tab
  • Click the Add Class Button
  • Remove pre-populated content (if any), and complete the fields.
  • Enter a Class “Name.” (Do not enter the PRINTER name. The PRINTER and CLASS name are case-sensitive.)
    • For example: ZebraClass
  • Enter a CLASS “Description.”
    • For example: Zebra Printer Class

Note: Do NOT use the words Eltron or UPS in the Class Name or Description fields.

  • Enter a CLASS “Location.”

We recommend the CLASS Location name matches the PRINTER Location name.

    • For example: Mac1
  • Select the printer from the Member’s list.
  • Click the Add Class button.
  • A confirmation window will briefly appear, followed by the Administration window.
UpsUps

Set the UPS Thermal Printing application to start on login

  • Select 'System Preferences' from the Apple menu
  • Select 'Users & Groups' and select the 'Login Items' tab
  • Click the '+' symbol to add an application
  • Select the UPS Thermal Printing.app and click 'Add'

NOTE: Once the application is added you may close this window

Using the UPS Thermal Printing app in Chrome, Firefox, and Opera

  • Log into 'ups.com'
  • Print a Thermal Label

Using the UPS Thermal Printing app in Safari

  • Log into 'ups.com'
  • Try to print a Thermal Label
    • If the 'Missing Plugin' message appears
  • Click 'Missing Plugin'
  • Click 'More Info' to view the 'Java Download for OS X'
  • Click 'Agree and Start Free Download'
  • Select the jre.dmg file and install Java

Setting Preferences in Safari

  • Select “Preferences” from the Safari menu
  • Select “Websites” from the menu bar
  • Select “Java” in the Plugin section on the left navigation bar
  • Select “ups.com” in the “Configured Websites” window on the right
  • Hold down the “Option” key and click the drop down arrow next to “ups.com”
  • Uncheck “Run in Safe Mode”
    • If prompted with a message to 'trust ups.com to run 'Java' select 'Trust'
    • If, upon printing a label, a security risk pop-up message pops up, click the checkbox to accept the Terms and Conditions and select 'Run'
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Printing using the UPS Thermal Printer Applet

The UPS Thermal printer applet supports printing to any supported thermal printer model from any browser or operating system. To use the applet you must have Version 7 of Java installed on your PC. You can check your version at http://www.java.com. Click the 'Do I have Java' link, then click 'Verify Java Version' link. If Java is not installed, click the Download Java button and follow the prompts to install it.

Using the UPS Thermal Printer Applet

  • Install the UPS Thermal Printer Driver using the steps previously provided on this page
  • Log in to ups.com
  • Mouse over the Shipping tab at the top of the page and select Set Preferences in the drop-down menu
    Note: If you are a CampusShip user, click the My Settings button and select Edit Shipping Preferences
  • Select View/Edit in the Printing Preferences section
  • Click the thermal label check boxes:
    • Use my thermal printer to print labels
    • Use my UPS thermal printer to print receipts
  • Click Print a Sample Label
    The 'Do you want to run this application?' window will appear
  • Click the 'Do not show this again for apps from the publisher and language above'. check box
  • Click 'Run'
  • The 'Allow access to the following application form' window will appear. Click the 'Do not show this again for this app and website' check box. Click 'OK'.
  • The 'Applet has requested access to the printer' window will appear. Click the 'Always allow this applet to access the printer' check box. Click 'OK'.
  • Allow a few moments for the printer selection to appear in the Print Label window. Select your printer name. The label will print.

The first time you print a label, you may see one or more of the following windows. Take the action listed in the table below:

WindowAction
Digital SignatureClick 'Always trust content from this publisher'
Java Add-onClick Enable
SecurityClick Enable, then Run


Troubleshooting:

  • If the label pop-up window does not appear, make sure that pop-ups from ups.com are allowed by your browser.
  • If you do not have Version 7 of Java, the label will not print. To install an updated version of Java, go to www.java.com.
  • If you have the correct version of Java, clear your browser's temporary Internet files and try again.
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UPS Thermal Printing with Chrome (ver. 45 and above) and Certain Other Browsers

If you receive a message stating your browser does not support this function, try the following alternative method:

Windows Users: Run the installer (link below), which will place the UPS Thermal Printer App in the Startup folder so that it will run automatically each time you start your machine.

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Learning has never been so easy!

We have users who uses UPS WorldShip daily. We don't want to give the users local admin rights on there computers, but WorldShip updates automatically and it happens more than once a week. These updates require admin privileges to run. with these instructions you can easily bypass the UAC rights.

18 Steps total

Step 1: Take over the PC

Take over the Clients pc and browse to the folder c:UPSWSTD open the file RegAcces.exe and run it then click Ok.

Step 2: Download Microsoft Application Compatibility Toolkit

Download Microsoft Application Compatibility Toolkit > http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=7352

Step 3: Open ApplicationCompatibilityToolkitSetup

Open ApplicationCompatibilityToolkitSetup . Note : Run it as ADMINISTRATOR .

Step 4: Install

Follow the steps true the installation procedure. At the and click on Finish

Step 5: Open the Software properties

Open the properties of the Application Compatibility Toolkit 64 and 32 Bit .

Step 6: change compatibility

Ups

Select the compatibility tab and click on change settings for all users. Mark Run this program as administraotr and click on apply and ok .

Step 7: Run Compatibility Toolkit

Run program toolkit, click right on New Database (1) and select create new > Application Fix...

Step 8: Fill in these settings

Fill in these settings in the right area:

Name of the program to be fixed : runpatch.exe
Name of the vendor for this program: UPS
Program file location : C:UPSWSTD and open runpatch.exe

click on OPEN

Step 9: Fault ...

If you get these fault :

This version of the Compatibility Administrator only support applying compatibility fixes to 64-bit applications. Please use the Compatibility Administrator (32-bit) tool to apply this fix to your 32-bit applications.

Open the 32-bit toolkit Like you did in step 5 except you take now 32-bit version not the 64-bit version.
Next you repeat step 7 and 8 . Click on next

Step 10: Create new Applicaton Fix

Repeat step 8 , if you have the right version of the toolkit , now you can see the folder path in de programe file location. Click on Next

Step 11: Compatibility Modes

In the Addictional Compatibility modes, mark 'RunAsInvoker' en click on Next

Step 12: Next....

Nothing to mark here , click on next

Step 13: Matching Information

Nothing to mark here , click on FINISH

Step 14: Rename

Now you see your rule, but rename it. click right on the empty name and rename it to UPS

Step 15: Save

Save the file , by clicking on the diskette

Step 16: Name

Browse to c:UPSWSTD and call it 'UAC-Whitelist.sdb'

Ups Patcher Fire Emblem

Close the Compatibility Toolkit

Step 17: Open Command Line

Open the command Line as Administrator (click right and open as administrator)

Step 18: Commands

Type the following command : sdbinst C:UPSWSTDuac-whitelist.sdb

Click enter , after that the command line say : 'Installation of UPS complete.'

Published: Jun 26, 2013 · Last Updated: May 07, 2013

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21 Comments

Ups Patcher Mac

  • Anaheim
    gooroo Jun 9, 2015 at 01:58pm

    Very nice and thorough tutorial... It save me a ton of time

  • Pimiento
    col1jgh Jul 22, 2015 at 10:52pm

    Awesome! I know a couple years back but still very relevant!

  • Sonora
    ChrisFromLI Aug 21, 2015 at 07:13pm

    This is perfect, thanks for the tutorial. Just did it on our new UPS CTP systems, verified this works in an Admin/Remote setup. Also just built the file on one PC and ran it on the others with no issues. Keep in mind the newest version installs to C:Program Files (x86)UPSWSTD so you'll have to run

    sdbinst 'C:Program Files (x86)UPSWSTDuac-whitelist.sdb'

    After building the file, on each PC I ran RegAccess.exe as admin using my domain admin credentials and then opened up the command prompt as admin and ran the patch.

  • Anaheim
    Matthew2474 Jan 6, 2016 at 11:09am

    Really good tutorial, used this a couple of times now and works a treat!! :)

  • Jalapeno
    Jonathan961 Jan 8, 2016 at 07:43pm

    Thanks for this. Each year I upgrade Worldship, I run into a new install error. This helped a lot.

  • Anaheim
    AshCo Apr 21, 2016 at 10:13pm

    I did this a few days ago with some Records database software. It got my hopes up as the updater started. However, towards the end of the patch when it needs to extract some files to usertemp and Appdata etc. it fails. If an updater only needed to update some files in the particular applications folder only, it would work. I ended up doing what I was trying to avoid, make a local admin account, give them credentials, tell them the credentials are only good for updating the database and nothing else, annnd hope they don't catch on.

  • Pimiento
    petewoelfel Apr 22, 2016 at 02:20pm

    Wow Thank you, this worked perfect! A great work around!

  • Pimiento
    ezekialaltman Mar 14, 2017 at 11:00pm

    can anyone confirm if this works with WorldShip 2017? Thanks

  • Poblano
    Johnny T Apr 3, 2017 at 05:31pm

    I just did this on WorldShip 2017 and it worked.

  • Thai Pepper
    HiPower May 9, 2017 at 04:28pm

    Worldship 2017 on Windows 10. Worked like a champ. Thanks for the write-up!

  • Anaheim
    JeansATX Jul 10, 2017 at 03:28pm

    Okay, I have question that's the opposite of this one...

    How can I block Remote Workstations from automatically downloading UPS Worldship updates? If a shipper downloads the update on their remote workstation and accidentally runs it when they first open Worldship in the morning by hitting enter on the update prompt, none of the other workstations will open until they ALL run the update and the update is run on both Admin Consoles...

    This is a problem because ALL of our UPS Worldship stations are down for the length of the upgrade and keeps them from being able to start working first thing in the morning. The users are not tech savvy and I am the only one that really understands how to run the update on the Admin Consoles...

    I schedule regular upgrades/updates after business hours and will remote in to perform these upgrades, but I'd like to disable the prompts to update that the Remote Workstations receive at least a couple of mornings each week to avoid unnecessary and unexpected downtime...

    Any thoughts?

  • Anaheim
    Adult Man Jul 27, 2017 at 04:02pm

    This was a HUGE help. Sometimes getting people permissions is as simple as making a registry edit and folder edit, but Worldship 2017 wants to do more.

    Following this tutorial I was able to get the user access to do his own updates without giving them full admin permissions on the machine (I wouldn't care, but they get viruses around here like crazy anytime I cave and give a user local admin privileges).

    This tutorial worked great and I really appreciate the awesome guide!

  • Pimiento
    marcin7253 Dec 20, 2017 at 02:13pm

    It doesn't work in Windows 1709 because WCT is no longer and it suggests to install Windows Assessment and Deployment Kit (over 6 GB to download). There should be another way to fix it nowadays.

  • Poblano
    pancakes88 Feb 13, 2018 at 10:32pm

    After we upgraded to Worldship 2018 it broke the existing patch I created for this, but essentially just re-doing these steps allowed for non-admin patching again. Thank you for this. Between the fact that Worldship updates constantly, and that our shipping department uses it on a generic logon account this is solves a huge headache of avoiding the 'lol just give users admin rights' route.

  • Jalapeno
    Bishop200 Feb 15, 2018 at 01:52pm

    Thanks, working nice with Windows 10 1709.

    The Application Compatibility Toolkit are part of the ADK now, but with the online installer, you can just download the part you need.

Ups Patcher Mac

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